【Super Large Grassland C-zone】【Self-setup Camping】 Car-side/Camping Vibe/Luxury BBQ/Hotpot Dedicated Area/Exclusive Site

Terms and Conditions

Notes for Booking Daytime Experience Campsites
1. All campsites must be booked in advance, and same-day/unreserved applications are not accepted
2. Check-in time is 2:00 PM sharp, check-out time is 8:00 PM sharp on the same day.If leaving overtime, the campsite will charge an additional fee of $200.
3. All campsites must be pre-paid to confirm the reservation
4. All payment procedures must be made via electronic currency
5. From 6:00 PM to 9:00 AM the next day, no staff are on duty at the campsite, campers must pay attention to safety.
6. Date Changes:
- Free change of date once at least 14 days before the selected check-in date
- If wishing to change the effective date of the check-in date, customers must use it within 3 months of the original date and make a reservation; if overdue without reservation, it will be considered forfeited.
- If the price changes due to time slot after delaying the effective check-in date, such as from peak slot to regular slot, the difference will not be refunded.
- If the customer's changed slot is from regular slot to peak slot, the additional amount generated must still be made up and paid.
7. Once the order is confirmed, it cannot be cancelled or refunded

If customers meet the above conditions and confirm the need to change or cancel the service experience date, the order registrant must notify Holimood via WhatsApp in written form during office hours of the specified date for arrangement. When customers are approved for change or cancellation, Holimood will charge the guest a handling fee of $100 for rent. All changes will be subject to email confirmation. Those who notify late will be considered as proceeding as scheduled. In case of any dispute, Holimood reserves the final decision.

Service Terms
Disclaimer
1. All outdoor camping activities carry certain risks. Before participating, please assess the weather/environment, experience and ability/equipment on the day. Engage in outdoor activities within your capacity and take responsibility for yourself and others.
2. When conducting campsite activities at the viewing platform, be sure to pay attention to personal safety and companions, especially the elderly and children. If campers cause injury or death due to personal negligence during the activity, the campsite is not responsible.
3. Please comply with Hong Kong laws when conducting campsite activities. If equipment and facilities are used incorrectly or illegally, causing any loss to the campsite, we reserve the right to pursue compensation for losses.
4. Some facilities inside the campsite have potential hazards, such as the fish pond edge and viewing platform. Campers should pay attention to personal safety measures, take all safety measures and ensure personal safety. However, for any accidental events, it will be the responsibility of the campers or the relevant applying group.
5. Payment of campsite fees will be deemed as acceptance of the terms and conditions.
6. The above terms and prices are subject to the Chinese version. The venue reserves the absolute right to make reasonable modifications and updates at any time without prior notice.
7. In case of any dispute, Holimood and the campsite reserve the final decision.

Notes for Booking Day Campsite Experience
1. All campsites must be booked in advance and same-day or unreserved applications are not accepted.
2. Check-in time is 2:00 PM sharp, leaving the campsite time is 8:00 PM sharp on the same day.
3. Campers must check in before 5:30 PM on the afternoon of check-in. If exceeding the above time without prior notice to campsite staff, the campsite reserves the right not to serve.
4. If individual campers need to check in early or late, they must notify campsite staff in advance for arrangement and an additional service fee of HK$300 or more will be charged.
5. From 7:00 PM to 9:00 AM the next day, no staff are on duty at the campsite, campers must pay attention to safety.

Bad Weather Arrangements
1. If the No. 3 or above tropical cyclone warning signal or black rainstorm warning signal is still in effect at 12:00 noon, campsite staff may cancel the day's campsites based on the Observatory's forecast or the rain situation in the area on that day. The itinerary can be rescheduled. No refunds will be given.
2. For safety and campsite operation reasons, after the Observatory issues the No. 3 tropical cyclone warning, all campers must leave the campsite as soon as possible under safe conditions.
3. If the Observatory issues a rainstorm warning signal on the check-in day, please call campsite staff before check-in to inquire about check-in arrangements.

Facilities and Equipment
1. If renting camping equipment or other supplies, must book at least three days before check-in. The campsite does not accept same-day or unreserved applications.
2. The campsite provides public bathrooms with hot and cold water.
3. If facilities or equipment used by campers are lost or damaged, compensation must be made at full price.
4. Must keep the campsite clean. Do not cut or pick flowers, plants, or trees.
5. Without permission, do not move tents or furniture/equipment inside activity rooms at will.
6. Without permission, do not hang flags anywhere, post posters or flyers, or use campsite power supply at will.
7. Without permission, do not hang activity facilities anywhere or take water for activity or game purposes first.

Injuries and Accidents
1. If any accident occurs, please notify campsite staff or security personnel immediately for assistance.
2. This campsite takes all safety measures to ensure camper safety. If any accidental event occurs, it will be the responsibility of the campers or the relevant applying group.

Accommodation:
1. Campers must not invite outsiders without authorization. Visitors must obtain permission from campsite staff to stay in the camp. Without campsite staff permission or unauthorized entry to use the camp area, violators will be fined HK$1,500 and the campsite reserves the right to pursue liability.
2. After 11:00 PM, all campers must remain quiet to avoid disturbing others.
3. Guests need to bring their own camping supplies. Campsite fees do not include rental of camping supplies.
4. Campers must bring their own personal hygiene and sanitation supplies.

Other Rules:
1. Campers must arrive and leave the campsite at the specified time. If needing to delay check-in or leave early, must notify campsite staff in advance.
2. Within the campsite area, campers must be self-disciplined, dress neatly, and do not go naked.
3. Do not enter the office area, storage room, or kitchen without authorization.
4. Without permission, do not conduct any filming or interviewing activities.
5. Strictly prohibited to smoke, gamble, drink excessively, or engage in any behavior violating Hong Kong laws within the campsite.
6. If violating campsite rules or engaging in illegal or improper behavior, campsite staff have the right to terminate the camping period at any time, and fees paid will not be refunded.
7. Campers must safeguard their personal belongings themselves. If lost, it will be the responsibility of the applying group.
9. In case of emergencies, contact campsite staff, who can be reached via campsite staff.

How to Use

• Daytime experience check-in time is 2:00 PM sharp, check-out time is 8:00 PM sharp on the same day
• Must show Holimood confirmation email when participating in activities
• The activity is only valid for the confirmed booking date and time, invalid after expiration
• All campsites must be booked in advance, and same-day/unreserved applications are not accepted.
• After successful booking, no changes or refunds.