【Vast Grassland C-Zone】【Self-Setup Camping】 Car-Side/Camping Vibe/Deluxe BBQ/Hot Pot Dedicated Area/Exclusive Site

Terms and Conditions

Notes for Booking Daytime Experience Campsites
1. All campsites must be booked in advance, and same-day/unreserved applications are not accepted
2. Check-in time is strictly 2:00 PM, check-out time is 8:00 PM on the same day. If leaving overtime, the campsite will charge an additional fee of $200.
3. All campsites must be paid in advance to confirm reservation
4. All payment procedures must be made via electronic currency
5. From 6:00 PM to 9:00 AM the next day, no staff on duty at the campsite, campers must pay attention to safety.
6. Change Date:
- At least 14 days before the selected check-in date, you can change the date once for free
- If wishing to change the effective date of the check-in date, the customer must use it within 3 months of the original date and make a reservation. If overdue without reservation, it will be considered forfeited.
- If the price changes due to time slot after delaying the effective date of the check-in date change, such as from peak period to regular period, the difference will not be refunded.
- If the customer's changed slot is from regular period to peak period, the additional amount generated must still be made up and paid.
7. Orders cannot be cancelled or refunded once confirmed

If the customer meets the above conditions and confirms the need to change or cancel the service experience date, the order registrant must notify Holimood via WhatsApp in written form during office hours on the specified date for arrangement. Upon approval for change or cancellation, Holimood will charge the guest a $100 handling fee. All changes will be subject to email confirmation. Overdue notifications will be deemed as departing as scheduled. In case of any dispute, Holimood reserves the final decision.

Service Terms
Disclaimer
1. All outdoor camping activities carry certain risks. Before participating, please assess the day's weather/environmental experience and ability/equipment. Engage in outdoor activities within your capacity and be responsible for yourself and others.
2. When conducting campsite activities at the viewing platform, pay attention to personal safety and accompanying friends, especially the elderly and children. If campers cause injury or death due to personal negligence during the activity, the campsite bears no responsibility.
3. Comply with Hong Kong laws when conducting campsite activities. If incorrect or illegal use of equipment and facilities causes any loss to the campsite, we reserve the right to pursue compensation for all losses.
4. Some facilities in the campsite have potential hazards, such as pond edges and viewing platforms. Campers should pay attention to personal safety measures, take all safety precautions, and ensure personal safety. However, any accidental events shall be the responsibility of the campers or the relevant applying groups.
5. Payment of campsite fees by guests shall be deemed acceptance of the terms and conditions.
6. The above terms and prices are subject to the Chinese version. The venue reserves the absolute right to make reasonable modifications and updates at any time without prior notice.
7. In case of any dispute, Hollimood and the campsite reserve the final decision.

Notes for Booking Day Campsite Experience
1. All campsites must be booked in advance and same-day or unreserved applications are not accepted.
2. Check-in time is strictly 2:00 PM, departure time from campsite is 8:00 PM on the same day.
3. Campers must check in before 5:30 PM on the check-in day. If exceeding the above time without prior notice to campsite staff, the campsite reserves the right not to entertain.
4. If individual campers need to check in early or late, they must notify campsite staff in advance for arrangement and will be charged an additional service fee starting from HKD 300.
5. From 7:00 PM to 9:00 AM the next day, no staff on duty at the campsite, campers must pay attention to safety.

Bad Weather Arrangements
1. If Tropical Cyclone Warning Signal No. 3 or above or Black Rainstorm Warning is still in effect at 12:00 noon, campsite staff may cancel the day's campsites based on Observatory forecasts or local rainfall conditions that day, and the itinerary can be rescheduled. No refunds.
2. For safety and campsite operation reasons, after the Observatory issues Tropical Cyclone Warning No. 3, all campers must leave the campsite as soon as possible under safe conditions.
3. If the Observatory issues a rainstorm warning on the check-in day, please call campsite staff before check-in to inquire about arrangements.

Facilities and Equipment
1. If renting camping equipment or other supplies, must book at least three days before check-in. The campsite does not accept same-day or unreserved applications.
2. The campsite provides public bathrooms with hot and cold water supply.
3. Lost or damaged facilities and equipment used by campers must be compensated at full price.
4. Must keep the campsite clean. No cutting or picking flowers, plants, or trees.
5. Without permission, do not arbitrarily move tents or furniture/equipment in activity rooms.
6. Without permission, do not hang flags anywhere, post posters or flyers, or unauthorized use of campsite power.
7. Without permission, do not hang activity facilities anywhere or take drinking water in advance for activity or game purposes.

Injuries and Accidents
1. If any accident occurs, immediately notify campsite staff or security for assistance.
2. This campsite takes all safety measures to ensure camper safety. If any accident occurs, it shall be the responsibility of the campers or relevant applying groups.

Accommodation:
1. Campers must not invite outsiders without authorization. Visitors must obtain permission from campsite staff to stay in the camp. Without campsite staff permission or unauthorized entry and use of the camp area, violators will be fined HKD 1500 and the campsite reserves the right to pursue liability.
2. After 11:00 PM, all campers must keep quiet to avoid disturbing others.
3. Guests need to bring their own camping supplies. Campsite fee does not include rental of camping supplies.
4. Campers must bring their own personal cleaning and hygiene products.

Other Rules:
1. Campers must arrive and leave the campsite at the specified time. If needing to delay check-in or leave early, must notify campsite staff in advance.
2. Within the campsite area, campers must be self-disciplined and dress neatly. No nudity.
3. Do not enter the office area, storage room, or kitchen without authorization.
4. Without permission, no video recording or interviewing activities.
5. Strictly prohibited in the campsite: smoking, gambling, drunkenness, or any behavior violating Hong Kong laws.
6. If violating campsite rules or engaging in other illegal or improper behavior, campsite staff have the right to terminate the camp period at any time, and paid fees will not be refunded.
7. Campers must safeguard their personal belongings themselves. If lost, the applying group is responsible.
9. In case of emergency, contact campsite staff.

How to Use

• Daytime experience check-in time is strictly 2:00 PM, check-out time is 8:00 PM on the same day
• Must show Holimood confirmation email when participating in activities
• Activities only apply to confirmed booking dates and times, invalid if overdue
• All campsites must be booked in advance, and same-day/unreserved applications are not accepted.
• After successful booking, no changes or refunds.